I spent about two hours online and on the telephone with Kodak tech support yesterday. Because of a change with either Microsoft updates or Kodak Easyshare software, I never could decipher which and I don’t think they wanted me to, I can no longer upload pictures from my camera. I get a “USB not recognized” error message. I am not very happy about it either. I’ve had this camera less than a year.
Tech Support was very nice and we tried several different options. I uninstalled and reinstalled the software, then tried a couple of other things. But none worked. So they decided that maybe it’s my cable. I really don’t think so. I just uploaded pictures last week with no problem.
So now I have a camera but cannot upload my pictures. I’ll have to go to one of the Wal’s (Walmart or Walgreens) and get photos and a cd from them every time I need a picture. So no quick shots and uploads. Not much use in having a digital camera if you can’t upload them. And the funds aren’t available right now for a new one so I’ll just have to make do.
So if anyone is in the market for a camera I do not recommend a Kodak. I’ve never been satisfied with it, it eats batteries like crazy, but now this latest malfunction has turned me against the big K for good. My little Sony Sureshot was a good camera. If my daughter hadn’t dropped it I’d still be using that one.